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Can’t Cancel HelloFresh Subscription [Solved] – 2023

Can’t Cancel HelloFresh Subscription [Solved] – 2023

HelloFresh is a popular meal kit service in the U.S. It delivers delicious, pre-measured ingredients along with simple recipes to your home, saving your time to plan menu, do grocery shopping, and prepare meals. If you’ve tried HelloFresh but the service is not right for you, this guide introduces proved ways to change or cancel your HelloFresh subscription easily.

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How to skip HelloFresh order

Are you happy with HelloFresh but expecting to put the subscription on hold when you’re away from the town or in the mood for eating out for a few days? You could just skip one or several weeks of deliveries as follows.

  1. Go to the HelloFresh website and sign into your account.
  2. Select My Menu, choose the day you want to skip and click Edit Delivery. You can skip up to 5 weeks in advance.
  3. Click Skip this week on the Manage your delivery screen.

Apart from the option to skip deliveries, HelloFresh makes it flexible to adjust your subscription plan. Go to Account settings > Plan Settings and edit your Meal Preference if you feel like trying out a different taste. Or you can change the number of meals and the servings per recipe.

How to cancel the HelloFresh subscription

Here we’ll show you how to cancel the HelloFresh subscription on a browser. The process is similar on iOS or Android devices.

  1. Head over to the HelloFresh website and log into your account.
  2. Click Account Settings at the top right corner.
  3. Go to Plan Settings. Scroll to the Status section and click Cancel Meal Plan.
  4. HelloFresh may suggest various ways to assist you. If you’ve made up your mind to cancel, click Cancel Anyway.

Once done, you should check the received message and confirm your account has been canceled.

Whether you’re skipping, changing, or canceling the HelloFresh subscription, make sure to submit your request by 11.59 pm five days before your next delivery or you’ll be automatically charged.

What if you can’t cancel HelloFresh?

As many users reported, the cancel subscription button won’t work on whatever devices or browsers. If you encountered the same problem, the best bet is to call the HelloFresh customer support for assistance at 1-855-272-7002 (available 24/7).

Best HelloFresh alternatives

You may cancel HelloFresh because it’s pricey, it doesn’t satisfy your dietary needs, or you get bored with its menu selection. If you’re looking to try another great meal kit delivery service, below are the best 4 HelloFresh alternatives.

ServiceMeal typeSizePriceSign-up offer
EveryPlateMeal kit2/4 servings $4.99/serving$1.49 per meal for first box
20% OFF another two boxes
Purple CarrotPrepared meal & meal kit6/8/Single serving
(Prepared meal)

2/4 servings
(Meal kit)
$11/servingFree shipping
$25 OFF first box
Factor Prepared mealSingle serving$11/serving60% OFF first order
BistroMDPrepared mealSingle serving$9.99/servingFree shipping
25% OFF first box

EveryPlate – The cheapest meal kit delivery

Starting at only $4.99 per serving (and even cheaper with the sign-up offer), EveryPlate, a HelloFresh-owned brand, is dedicated to offering simple meal kit boxes at an affordable price. It provides a rotating menu that contains over 21 weekly menus, where you can always explore interesting and new recipes full of flavors. Ande despite the low pricing, it doesn’t compromise on ingredient quality and deliciousness.

Each meal is intended to be ready in 30 minutes and doesn’t need more than six steps. With the clear instructions that take you step-by-step through the meal prep, even kitchen newbies will find it easy and hassle-free to cook.


Purple Carrot – Best plant-based meal delivery

Purple Carrot, a 100% plant-based meal delivery, is ideal for vegans, veggies or anyone looking to refresh their lifestyles by adding more meatless cuisine to their regular diets. Its weekly menu includes 8 dinner recipes and several lunches, breakfasts, all of which focuses on whole foods and vegetables, with no meat, dairy or animal products.

Although it doesn’t boast impressive meal selection compared with general meal kits, it has fresh ingredients of the best quality and unique flavors that incorporate tasty spices and sauces. With offerings of both meal kits which require a great deal of prepping and cooking and the microwavable single-serving premade meals, Purple Carrot is also perfect for singles, couples or larger households.


Factor – Best ready-to-eat meal kit

Factor (formerly Factor 75) is one of the best-known providers of fully prepared fresh and healthy meals. The individually portioned and nutritionally balanced servings are best for singles who are concerned with health and wellness but don’t have time to cook. The food arrives fresh and can be heated and enjoyed within minutes.

Simply get started by choosing a desirable meal plan that suits your dietary preferences: Chef’s Choice, an overall option for chef-crated and clean meals, Keto (low carb high-fat meals), Calorie Smart (less than 550kcal per serving), Vegan and Veggie (wholesome, meat-free meals), and Protein Plus (meals with 30+ grams of protein). You can also pick up a bevy of add-ons like snacks, sides, and drinks that fits into various diet categories.


BistroMD – Best weight-loss meal plan

Founded by a certified bariatric physician, BistroMD is a meal kit subscription aiming to help people lose weight by eating well-balanced and nutritious prepared meals. It features six curated programs optimized for specific dietary needs while allowing you to personalize the weekly menu with 150+ prepared high-protein and low-calorie entrees. The meals are all scientifically designed by professional dietitians and cooked by chefs.

What BistroMD offers is more than just healthy meals. By taking the subscription, you’ll access a lot of supporting material on weight loss, fitness and nutrition tips and can enjoy free consultations with its team of registered dietitians.


That’s all for skipping HelloFresh orders and canceling the HelloFresh subscription. If you have any questions or suggestions and want to share your experience with HelloFresh or a meal kit service, please feel free to leave a comment below.

By Brinksley Hong

Brinksley is a dedicated content writer for Super Easy who's on a mission to discover efficient ways to tackle everyday tasks and enhance daily routines.

With over 5 years of experience in content creation, she has explored a variety of domains including computer issues, tech news, social media, digital marketing, life hacks, and more. The diverse expertise empowers her to craft well-informed and high-quality content that genuinely benefits the audience.

When she’s not writing, Brinksley immerses herself in the enchanting world of books. She’s also an enthusiast of live shows, relishing the magic of various concerts and band performances. Her rich life outside of work, together with a wealth of experience and passion for writing contributes to unique insights she brings to her writings.

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